Medication Intelligence for Adherence, Persistence & Patient Support
Synchronyx helps healthcare organizations move beyond traditional adherence tracking by connecting dose-level medication behavior, patient-reported context, engagement signals, and actionable insights across the real medication journey.
For pharma, specialty pharmacy, health systems, patient support programs, and real-world evidence teams, the question is no longer only whether a patient had medication on hand.
The more important question is what is happening between the prescription, the refill, the visit, and the next decision point.
Synchronyx makes that journey visible.
From therapy start to long-term persistence, Synchronyx helps organizations identify risk, support patients earlier, and generate real-world evidence from the moments that shape treatment success
Built for the outcomes that determine whether therapy succeeds in real life.
Start & stay on therapy
Identify risk earlier
Improve adherence & persistence
Generate real-world evidence
Build sustainable patient support models
Published Clinical Evidence
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Validated Impact
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Backed by Pharma Partners
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+40 Health System and Pharmacy Partners
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6X Award Winner
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>1 M Doses Recorded
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Published Clinical Evidence - Validated Impact - Backed by Pharma Partners - +40 Health System and Pharmacy Partners - 6X Award Winner - >1 M Doses Recorded -
Peer-Reviewed Evidence
75.4
System Usability Score
44.5%
Improved Symptom Severity
58.6%
Reduction in Side Effects
See what happens between the prescription, the dose, the patient’s experience, and the next clinical decision.
Built around patients.
Powered for pharma, specialty pharmacy, providers, payers, and research teams working to improve adherence, persistence, engagement, and real-world evidence.
See
Multi-channel signal capture across the full patient journey.
Understand
Intelligence that tells you what, why, and who is at risk.
Act
Configurable interventions that reach the right person at the right time.
Our proprietary real-time and seamless monitoring solutions span across the medication life cycle from manufacturer to patient, addressing needs in:
Medication adherence and persistence
Electronic Diaries and PROs
Direct-to-patient (DTP) companion programs
Remote therapeutic monitoring (RTM, RPM)
Chronic Care Management (CCM)
Medication therapy management (MTM)
Smart packaging and labeling
Quality assurance and authentication
Prescription Drug-Use Related Software (PDURS)
Tappt®- A Digitally Connected Medication Companion
Our proprietary medication management solution – Tappt® – leverages a consistent stream of patient health and behavior data, beyond what is captured during scheduled clinic encounters, to provide healthcare stakeholders with actionable insights that prompt timely and appropriate care interventions while encouraging patient activation and ownership of care.
Technology
• Battery-free smart labels
• Adaptable to various
medication package types
• Seamless and real-time
adherence monitoring
• Collects PGHD and PROs
• Android and iOS
compatible
Patients
• Display of data trends
• Built-in reminders
and notifications
• Syncs to health apps
and wearables
• Incentive programs
• Help desk support
Clinicians
• AI- and risk-based alerts
• Real-time data visibility
• Actionable data-driven
insights
• EMR compatible
• Drives cost savings and generates revenue
Data Science
• API-enabled platform
• Predictive modeling and
machine learning
• HIPAA and GDPR compliant
• Meets FHIR standards
• Encrypted and secure
cloud-based storage
How it works
1 - Patient Enrollment
• Patients who would benefit are identified by their clinical team or health plan to enroll in the Tappt® digital health system
• Patients receive Tappt® welcome package with a unique code to activate their profile and easy-to-follow instructions
2 - Medication Labeling
• The smart labels are personalized in bulk to match each patient’s treatment regimen and added to medication packages
• The labels are adaptable to fit different medication packages and dispensing processes
3 – Remote Monitoring
• At the time of their medication, patients seamlessly tap the smart labels with their smart phone without the need to use an app
• Patients are prompted to complete occasional PROs and self assessments through the Tappt® patient portal
• Patients review their health data trends and receive reward-based incentives for positive-reinforcement
4 – Follow-up and Care Planning
• Algorithm-based alerts trigger clinical teams to follow-up with patients upon missed doses, barriers to adherence, or worsening PROs
• Patient data is visible in real-time through an API-enabled and HIPAA-compliant clinician platform
Services
As part of the comprehensive solutions offered, our experienced team collaborates with department heads, pharmacy directors, clinical investigators, and digital health innovators at each of our partner organizations to:
Design solutions to address unique needs based on patient populations, system infrastructure, and workflows
Support patients during enrollment, onboarding, and engagement with access to helpdesk services
Collect, analyze, and interpret real-world and patient-generated data
Provide interoperable solutions for secure real-time data exchange and communication
Offer case management services for patient populations at higher risk for poor outcomes and healthcare utilization
Apply predictive analytics and behavioral models to inform healthcare delivery and quality
Facilitate integration and adoption of our solutions across clinical and pharmacy teams
Develop and implement standardized survey instruments and interview methodologies
Design and integrate educational resources
Disseminate findings in peer-reviewed publications and conference proceedings
Partners
With our vision for seamless connectivity among all partners of health and care delivery, we align with the needs of provider networks, accountable care organizations (ACOs), managed care organizations, specialty pharmacies, pharmacy benefit managers (PBM), contract research organizations (CROs), and pharmaceutical organizations. With a nimble problem-solving approach, we collaborate with our partners to design customizable, adaptable, and practical solutions that minimize disruption in care delivery and align with their unique needs, workflows, infrastructure, value-based contracting, and reimbursement models.
Strategic collaboration with systems, payers, and pharma to design customized solutions based on patient, condition, and workflow needs
Team
We recognize the complexity of integrating and adopting novel solutions in the healthcare ecosystem.
Synchronyx’s team consists of researchers, educators, data and behavioral scientists, and technology designers who are passionate about addressing disconnects in healthcare by bridging science, technology, and innovation through scalable and sustainable solutions.
Our steering committee members consist of leading experts in clinical and specialty pharmacy, clinical research, psychology, health policy, case management, managed care, patient advocacy, digital health, and physician experts in chronic and specialty care.
Contact us
Learn more about how our solutions can meet
your organizational needs.
Boca Raton, FL 33431