Website Privacy Policy
Last updated: September 25, 2026
About this policy
This policy explains how Synchronyx, LLC ("Synchronyx," "we," "us") handles information collected through our websites, synchronyx.com and tappthealth.com.
If you use Tappt as a patient, this policy does not apply to your Tappt account, your care plan, or anything you do in the Tappt app, web app, or program links. That information is covered by the Tappt Privacy Policy.
What we collect
Information you give us
Contact and demo forms: your name, email address, organization, role, and anything you write in the message field.
Email subscriptions: your name and email address.
Job applications: the information in your application and resume, if you apply through our site.
Information collected automatically
Your IP address, browser and device type, pages you view, how you arrived at our site, and how long you stay.
We collect this through cookies and similar technology.
We do not ask for health information on our websites. Please don't include personal health details, or confidential business information, in a form or email to us.
Information you send us through our websites is not protected health information under HIPAA. If you use Tappt as a patient, the information in your Tappt account is handled under the Tappt Privacy Policy.
How we use it
We use this information to:
Respond to your questions and demo requests
Send you marketing emails and event invitations, if you asked for them
Understand how people use our websites so we can improve them
Keep our websites secure and working properly
Review job applications
Meet our legal obligations
Cookies and analytics
Our websites use cookies for two purposes:
Necessary cookies make the site work, such as remembering your preferences and keeping the site secure.
Analytics cookies help us see which pages people visit and how they found us. We use Google Analytics and HubSpot.
You can block or delete cookies in your browser settings. Blocking necessary cookies may break parts of the site. You can also opt out of Google Analytics using Google's browser add-on.
Our websites do not respond to Do Not Track browser signals.
Who we share it with
Service providers that run our websites and business tools, such as website hosting, analytics, email, and customer relationship management. We use Squarespace, HubSpot, and Google. They can use your information only to provide services to us.
When the law requires it, such as a valid court order, or to protect our rights or someone's safety.
If our company changes ownership, information may transfer to the new owner.
We do not sell your information. We do not share it with data brokers.
Marketing emails
If you sign up for our emails or request information, we may send you updates about Synchronyx, Tappt, events, and research. Every email has an unsubscribe link. You can also email privacy@synchronyx.com to be removed.
Unsubscribing from marketing emails does not stop replies to questions you asked us, or other messages we send for business reasons.
Your choices and rights
Depending on where you live, you may have the right to:
Know what personal information we hold about you
Get a copy of it
Correct it
Ask us to delete it
Opt out of marketing emails
Opt out of the sale or sharing of personal information. We do not sell or share personal information for advertising.
To make a request, email privacy@synchronyx.com. We respond as applicable law requires, generally within 45 days. We may ask you to confirm your identity before we act on a request, and we may decline a request where the law allows.
We will not treat you differently for exercising these rights.
How long we keep information
We keep form submissions and contact information for as long as we have a business relationship with you or your organization, and as our legal obligations require. Marketing contacts are removed on request. Website analytics data that can be linked to an individual visitor is kept for up to 14 months. Aggregated reports that do not identify anyone may be kept longer.
Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through our websites. No system is completely secure, and we cannot guarantee the security of information you send us over the internet.
Children
Our websites are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.
Links to other websites
Our websites link to other sites, such as published research and partner organizations. We do not control those sites, and this policy does not apply to them. Content on our websites is for general information and is not medical advice.
Where we operate
Synchronyx is based in the United States, and information collected through our websites is processed primarily in the United States. Our service providers may process information in other countries.
Changes to this policy
We will post updates here with a new date. Changes take effect when posted.
Contact us
Privacy questions or requests: privacy@synchronyx.com
General questions: info@synchronyx.com
Synchronyx, LLC