Keep patients connected after they leave your care.
THE CARE JOURNEY CONTINUES BETWEEN VISITS
A discharge instruction, referral, or follow-up plan only works when the patient can act on it. Patients may leave with unanswered questions, competing priorities, transportation or access barriers, and uncertainty about what to do next.
Linkt gives organizations a low-friction way to guide patients through the next step in care. Patients receive secure text notifications when a new message or task is available. They open a secure mobile experience to review information, complete check-ins, ask questions, and communicate with their care team. No app download is required.
Linkt™ - A Connected Care Journey
The patient is enrolled from the care workflow or an approved program trigger.
Linkt™ delivers scheduled education, tasks, check-ins, & reminders based on configured journeys.
Patient responses and missed milestones can trigger rules-based escalation.
Care teams review prioritized needs, communicate with patients, document follow-up, and track completion across the population.
STRUCTURED SUPPORT FOR HIGH-RISK TRANSITIONS
Post-discharge journeys
Guide patients through the first 30 days after discharge with medication review, symptom check-ins, appointment reminders, education, recovery milestones, and escalation when a response needs attention.
Referrals and follow-up
Help patients complete referrals, testing, and follow-up visits. Identify barriers such as transportation, scheduling, cost, or uncertainty before the next step is missed.
Population and quality outreach
Reach defined patient groups with structured, measurable journeys for preventive care, chronic-condition follow-up, care-gap closure, and health-plan or managed-care initiatives.
Therapy onboarding and support
Provide timed education, tasks, and check-ins when patients begin a complex therapy or move between settings of care.
Built for care teams
Review patient and population views, prioritize escalations, communicate securely, document outreach, and track journey completion. Text messages notify patients that secure content is available; clinical messages remain inside the protected web experience.
DESIGN THE JOURNEY AROUND THE OUTCOME
Linkt™ journeys are configured around the patient population, operational workflow, and outcome being supported. Teams can define timing, content, tasks, questions, escalation logic, and staff responsibilities before launch.
Program reporting can include enrollment, reach, response and completion rates, reported barriers, escalation volume, follow-up activity, and outcome measures selected for the initiative. This gives health systems, care teams, health plans, and research partners a clearer view of where patients move forward and where they need help.
START WITH ONE CARE JOURNEY
Tell us which transition, population, or care gap you need to support. We will help map the patient experience, staff workflow, escalation rules, and measures of success.